{"id":76565,"date":"2019-05-28T10:00:57","date_gmt":"2019-05-28T17:00:57","guid":{"rendered":"https:\/\/calmatters.org\/?post_type=commentary&amp;p=76565"},"modified":"2019-05-28T10:00:57","modified_gmt":"2019-05-28T17:00:57","slug":"smart-speakers","status":"publish","type":"post","link":"https:\/\/calmatters.org\/_zh\/commentary\/2019\/05\/smart-speakers\/","title":{"rendered":"Don&#8217;t dumb-down smart speakers"},"content":{"rendered":"<p><strong>By Courtney Jensen<\/strong><\/p>\n<p><em>Courtney Jensen is executive director for California and the Southwest of TechNet, cjensen@technet.org. She wrote this commentary for CALmatters.<\/em><\/p>\n<p><em><span style=\"font-weight: 400;\"><strong>Editor\u2019s note:<\/strong> This commentary is a response to, \u201c<\/span><a href=\"https:\/\/calmatters.org\/articles\/commentary\/legislation-seeks-to-outsmart-smart-speakers\/\"><span style=\"font-weight: 400;\">Legislation seeks to outsmart \u2018smart\u2019 speakers<\/span><\/a><span style=\"font-weight: 400;\">,\u201d May 23, 2019. <\/span><\/em><\/p>\n<p><span style=\"font-weight: 400;\">Voice recognition systems have streamlined our daily activities, from turning on the lights to important reminders about taking medications. \u00a0We have only scratched the surface of what is possible with voice recognition systems. But Assembly Bill 1395 by Assemblyman Jordan Cunningham, a Republican from San Luis Obispo, could halt this technology\u2019s advancement.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">AB 1395 would create barriers to the type of learning that voice recognition technology depends on to unleash its full potential for consumers, and it would impose duplicative security provisions that would do nothing to enhance consumer privacy or device security.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Voice recognition systems rely on machine learning to adapt to users\u2019 speech patterns and vocabulary, and are informed by the way users talk to the device. Our speech is nuanced and dynamic. \u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Users\u2019 age, whether they are a native or non-native speaker of the language, and whether they have a speech impairment also impacts the voice recognition system\u2019s learning. These variables make training critical to the success of voice recognition systems.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As consumers use devices, companies retain records so real-world data is available to train and improve the technology for the benefit of the consumer. This training has allowed voice recognition systems to become more useful. For example, real world data for training is critical for device learning in order to minimize false wakes, which is when a home speaker is activated unintentionally. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Assemblyman Cunningham voiced concerns over devices being activated unintentionally. But his legislation would exacerbate this issue by restricting a company\u2019s ability to avoid false wakes by limiting a manufacturer\u2019s capacity to use stored voice recordings and transcripts to improve the product features. <\/span><\/p>\n<p><span style=\"font-weight: 400;\"> A company cannot adequately fix bugs if recordings and transcripts can only be retained for the brief time a device needs the information to complete a requested command.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Under the California Consumer Privacy Act approved last year, Californians can access and delete any voice recordings associated with their devices. \u00a0This safeguard gives consumers control over their data. AB 1395 would add layers of unnecessary, confusing, and unworkable mandates that would conflict with the Consumer Privacy Act.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Voice recognition devices are designed with layers of security, privacy protections, and controls to minimize and protect the data collected. California is already a leader on device security. \u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Legislation to enhance consumers\u2019 confidence in the devices they use is something we can all support. But AB 1395 would do nothing to advance that goal. \u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Instead, it will make \u201csmart\u201d devices not-so-smart and impact the accessibility of these devices for all consumers, as well as conflict with existing privacy laws. \u00a0California has always successfully championed consumers and technology. Legislators should reject AB 1395 because it does neither.<\/span><\/p>","protected":false},"excerpt":{"rendered":"<p>Voice recognition systems have streamlined our daily activities, from turning on the lights to important reminders about taking medications.  Assembly Bill 1395 by Assemblyman Jordan Cunningham, a Republican from San Luis Obispo, could halt this technology\u2019s advancement.<\/p>","protected":false},"author":69,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"single-feature.php","format":"standard","meta":{"_acf_changed":false,"_stopmodifiedupdate":false,"_modified_date":"","newspack_ads_suppress_ads":false,"newspack_popups_has_disabled_popups":false,"newspack_sponsor_sponsorship_scope":"","newspack_sponsor_native_byline_display":"inherit","newspack_sponsor_native_category_display":"inherit","newspack_sponsor_underwriter_style":"inherit","newspack_sponsor_underwriter_placement":"inherit","apple_news_api_created_at":"","apple_news_api_id":"","apple_news_api_modified_at":"","apple_news_api_revision":"","apple_news_api_share_url":"","apple_news_cover_media_provider":"image","apple_news_coverimage":0,"apple_news_coverimage_caption":"","apple_news_cover_video_id":0,"apple_news_cover_video_url":"","apple_news_cover_embedwebvideo_url":"","apple_news_is_hidden":"","apple_news_is_paid":"","apple_news_is_preview":"","apple_news_is_sponsored":"","apple_news_maturity_rating":"","apple_news_metadata":"\"\"","apple_news_pullquote":"","apple_news_pullquote_position":"middle","apple_news_slug":"","apple_news_sections":["https:\/\/news-api.apple.com\/sections\/49654979-841c-3b60-b9c1-b123dc98bd2d"],"apple_news_suppress_video_url":false,"apple_news_use_image_component":false,"_spanish_translation_id":0,"_is_translation":false,"_newspack_byline_active":false,"_newspack_byline":"","newspack_content_restriction_is_exempt":false,"newspack_featured_image_position":"","newspack_post_subtitle":"","newspack_article_summary_title":"Overview:","newspack_article_summary":"","newspack_hide_updated_date":false,"newspack_show_updated_date":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[58],"tags":[40117,64998,1177,3750],"legislator":[],"bill":[],"newspack_spnsrs_tax":[],"coauthors":[4186],"class_list":["post-76565","post","type-post","status-publish","format-standard","hentry","category-commentary","tag-commentary","tag-my-turn","tag-privacy","tag-technology","entry"],"acf":[],"apple_news_notices":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Commentary: Voice recognition technology in smart speakers helps consumers | CALmatters<\/title>\n<meta name=\"description\" content=\"Voice recognition technology in smart speakers helps consumers without infringing on their privacy. Assembly Bill 1395 would hamper technological advances.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/calmatters.org\/_zh\/commentary\/2019\/05\/smart-speakers\/\" \/>\n<meta property=\"og:locale\" content=\"zh_CN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Commentary: Don&#039;t dumb-down smart speakers\" \/>\n<meta property=\"og:description\" content=\"Voice recognition systems have streamlined our daily activities. A bill in the California Legislature could halt this technology\u2019s advancement.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/calmatters.org\/_zh\/commentary\/2019\/05\/smart-speakers\/\" \/>\n<meta property=\"og:site_name\" content=\"CalMatters\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/calmatters\/\" \/>\n<meta property=\"article:published_time\" content=\"2019-05-28T17:00:57+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/i0.wp.com\/calmatters.org\/wp-content\/uploads\/2019\/05\/smart-devices-amazon-echo-alexa-fb.jpg?fit=1054%2C600&ssl=1\" \/>\n\t<meta property=\"og:image:width\" content=\"1054\" \/>\n\t<meta property=\"og:image:height\" content=\"600\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Guest Commentary\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Commentary: Don&#039;t dumb-down smart speakers\" \/>\n<meta name=\"twitter:description\" content=\"Voice recognition systems have streamlined our daily activities. A bill in the California Legislature could halt this technology\u2019s advancement.\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/i0.wp.com\/calmatters.org\/wp-content\/uploads\/2019\/05\/smart-devices-amazon-echo-alexa-fb.jpg?fit=1054%2C600&ssl=1\" \/>\n<meta name=\"twitter:creator\" content=\"@CalMatters\" \/>\n<meta name=\"twitter:site\" content=\"@CalMatters\" \/>\n<meta name=\"twitter:label1\" content=\"\u4f5c\u8005\" \/>\n\t<meta name=\"twitter:data1\" content=\"Guest Commentary\" \/>\n\t<meta name=\"twitter:label2\" content=\"\u9884\u8ba1\u9605\u8bfb\u65f6\u95f4\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 \u5206\" \/>\n\t<meta name=\"twitter:label3\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data3\" content=\"Guest Commentary\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"NewsArticle\",\"@id\":\"https:\\\/\\\/calmatters.org\\\/commentary\\\/2019\\\/05\\\/smart-speakers\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/calmatters.org\\\/commentary\\\/2019\\\/05\\\/smart-speakers\\\/\"},\"author\":{\"name\":\"Guest Commentary\",\"@id\":\"https:\\\/\\\/calmatters.org\\\/#\\\/schema\\\/person\\\/40ac87f20d9d3a8d691d2224c0c3d013\"},\"headline\":\"Don&#8217;t dumb-down smart speakers\",\"datePublished\":\"2019-05-28T17:00:57+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/calmatters.org\\\/commentary\\\/2019\\\/05\\\/smart-speakers\\\/\"},\"wordCount\":484,\"publisher\":{\"@id\":\"https:\\\/\\\/calmatters.org\\\/#organization\"},\"keywords\":[\"Commentary\",\"my-turn\",\"Privacy\",\"Technology\"],\"articleSection\":[\"Commentary\"],\"inLanguage\":\"zh-Hans\",\"copyrightYear\":\"2019\",\"copyrightHolder\":{\"@id\":\"https:\\\/\\\/calmatters.org\\\/_zh\\\/#organization\"}},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/calmatters.org\\\/commentary\\\/2019\\\/05\\\/smart-speakers\\\/\",\"url\":\"https:\\\/\\\/calmatters.org\\\/commentary\\\/2019\\\/05\\\/smart-speakers\\\/\",\"name\":\"Commentary: Voice recognition technology in smart speakers helps consumers | CALmatters\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/calmatters.org\\\/#website\"},\"datePublished\":\"2019-05-28T17:00:57+00:00\",\"description\":\"Voice recognition technology in smart speakers helps consumers without infringing on their privacy. 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